CONTACT
Contact form
FREQUENTLY ASKED QUESTIONS
When are the subscription boxes shipped?
Our subscription boxes are dispatched on a monthly basis, with shipments beginning on the 10th of each month.
What is the renewal schedule for the subscription?
Subscriptions are renewed on the 1st of each month. Please ensure that your payment information is up to date to avoid any disruptions in service.
Is it possible to skip, cancel or pause my subscription?
Yes, you have the flexibility to cancel or pause your subscription at any time. You can manage these changes directly through your account. For further assistance, our customer service team is also available to help.
What items are included in the Petite Box?
The Petite Box features a 6oz soy candle, a carefully selected small gift, an inspirational card, and a wooden stand (included with the first box). Shipping costs are covered as part of the subscription.
What items are included in the Moyen Box?
The Moyen Box includes an 8oz soy candle, a thoughtfully chosen small gift, an inspirational card, and a wooden stand (included with the first box). Shipping is also included in the subscription.
How are the candles made?
Our candles are meticulously crafted with high-quality soy wax and premium fragrance oils. Each candle is hand-poured in the USA, ensuring a luxurious and environmentally friendly product that delivers a long-lasting, aromatic experience.